Cookie Policy

Last updated: September 22, 2026 2:22 PM

What this policy covers

This Cookie Policy explains, in detail, what cookies and similar tracking technologies are, the categories of cookies tickketa uses on this website, the specific purpose of each category, how long they last, and the mechanisms available to you to accept, reject, or manage them. It forms part of, and should be read together with, our Privacy Policy.

What are cookies?

Cookies are small text files that a website stores on your device when you visit it. They help the site remember information about your visit, like whether you are signed in or which language you chose, so it can work more smoothly the next time you visit.

Essential cookies

These are required for the site to function and cannot be switched off. They include session cookies that keep you signed in, and security cookies that help protect your account and detect fraud. Session cookies are deleted when you close your browser.

Performance and analytics cookies

These help us understand how visitors use the site – which pages are popular, how long people stay, and whether anything is broken – so we can improve it. This information is aggregated and does not identify you personally.

Functionality and preference cookies

These remember choices you make, such as your language preference or a collapsed sidebar, so the site feels the way you left it. Localisation cookies (like our tk_lang cookie for the language you choose) fall in this category.

Marketing cookies

Where used, these help us and our advertising partners show you offers that are more relevant, and measure how well an advertisement performed. You can opt out of these at any time without affecting core features of the Service.

Managing your cookies

You can manage non-essential cookies at any time on our Cookie Preferences page, accessible from the footer of every page. You can also control cookies through your browser settings, including blocking or deleting them; note that blocking essential cookies may stop parts of the Service, like staying signed in, from working.

Third-party cookies

Some cookies are placed by services we rely on, such as payment providers, maps, or analytics tools, rather than by us directly. Those third parties are responsible for their own cookies and privacy practices, which are covered by their own policies.

Changes to this Cookie Policy

We may update this Cookie Policy as the cookies we use change. The “Last Updated” date at the top of the page shows when it was last revised; please check back occasionally.

Contact us

Questions about this Cookie Policy? Contact us at support@tickketa.com or call +256 782800774, or manage your choices any time on our Cookie Preferences page.